Holiday Inn Express Hotel & Suites Niagara Falls by IHG | Hotel in Niagara Falls
Hotel
7.6
(1016 Reviews) |
1 Bathroom
Available rates:
Hotel in Niagara Falls
Hotel with free breakfast, near Fashion Outlets of Niagara Falls Along with a 24-hour fitness center, this hotel has a business center and a meeting room. Free weekday breakfast and free WiFi in public areas are also provided. Other amenities include self parking, dry cleaning, and laundry facilities. Holiday Inn Express Hotel & Suites Niagara Falls by IHG offers 87 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Recreational amenities at the hotel include a 24-hour fitness center.
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Amenities
Air Conditioner
Parking
TV
Balcony/Terrace
Business Services
Bedding/Linens
Wellness Facilities
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry
Policies
Check-in
Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available early check-in is available for a fee early check-in subject to availability minimum check-in age: 21
Check-out
A late check-out fee will be charged check-out before 11 am contactless check-out available express check-out available late check-out subject to availability
Child Policy
Children are welcome. rollaway/extra beds are available for usd 20.0 per night. cribs (infant beds) are not available.
Payment Policy
Uncovered self parking fee: usd 10.80 per day pet fee: usd 50 per pet, per night service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) rollaway bed fee: usd 20.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets allowed for an extra charge of usd 50 per pet, per night restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs and cats only
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg)
Reviews
Kathy
Sep 13, 2025 02:27:56 AM
Review Score:
10
Summary: Super nice staff. Breakfast was always great!
See All Reviews
Reviews
Kathy
Sep 13, 2025 02:27:56 AM
Review Score:
10
Summary: Super nice staff. Breakfast was always great!
Ximena
Sep 9, 2025 03:01:41 AM
Review Score:
4
Summary: The bathrooms were poorly cleaned, the shower curtains were worn and yellow, the bed sheets smelled of curry and spices, and the carpets were so dirty they didn't wash them. The cleaning was terrible.
Veronika
Aug 18, 2025 06:00:22 AM
Review Score:
10
Summary: Found this hotel last minute after our other location had some issues. Booking less then 24 hours in advance and the pricing was pretty reasonable. Good breakfast, great welcoming staff. We needed a few extra towels for our room and had them within minutes of requesting them. Staff was so friendly and helpful with finding good local places to eat
Robert
Aug 9, 2025 08:35:31 AM
Review Score:
4
Summary: The pull out couch had dirty bedding. And the bedding had stained sheets.
Tara
Aug 8, 2025 07:31:37 AM
Review Score:
8
Summary: Found out via email less than a week before trip that pool would be closed. Too late to rebook elsewhere. Also, 3 night stay but no housekeeping at all? I understand sheets are not changed nightly most places anymore, but trash not emptied, no fresh towels. Keys deactivated at one point and had to have desk reprogram. Brrakfast well stocked and attendants friendly.
Aug 2, 2025 07:48:32 AM
Review Score:
4
Summary: The room carpet was dirty, the bathroom was not in good condition. The pool was dirty, the service was nice, but the place need renewal and cleaning.
Marc
Jul 25, 2025 06:29:38 PM
Review Score:
6
Summary: Hotel needs to be updated.
Robin
Jul 16, 2025 11:45:58 PM
Review Score:
6
Summary: Our family has enjoyed holiday inn for over 40 years but this property is in dangerous condition. At first the room seemed fine a little outdated for a holiday inn but tolerable. We kept wondering why the floor was wet in the middle of the room(tile area) we thought our grandchildren had gotten the floor wet after a pool visit then we considered a leak in the shower coming from bathroom then it got worse the eve before we departed we discovered it’s leaking from bathroom (must be plumbing inside wall) in addition to mini fridge leaking which someone had stuck 2 sponges under fridge to absorb leak -they were saturated. The chairs were in such poor shape the metal was sticking out of upholstery which one of my grandchildren was cut on. Duvets on both beds were ripped with filling coming out. Can’t believe someone hasn’t been injured in pool area the tile surrounding pool was slick for an adult much less a child. Everyone who worked there was friendly and went out of their way to help especially Danielle at front lobby she was so welcoming when we came in very sweet and professional. The gentleman running free breakfast kept everything stocked up and clean. Our family have been loyal holiday inn visitors for over four decades this was our first disappointment. Hopefully someone will repair and update this property before someone is hurt.
Shanika
Jun 22, 2025 07:32:10 PM
Review Score:
6
Summary: Check in was an hour late, the room wasn’t ready, the room wasn’t as clean as it should be
Ayalivett
Jun 16, 2025 09:25:55 AM
Review Score:
8
Summary: It was in a good place lovayed because you was near to everything