Is this Mercure Hai Phong pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mercure Hai Phong?

Check-in time for Mercure Hai Phong starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mercure Hai Phong have a swimming pool?

Yes, this Mercure Hai Phong has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mercure Hai Phong?

Best-rates for the Mercure Hai Phong starts from $57 per night with includes EV Charge Station, Business Services, Sports/Activities, Spa, Guest Services, Pool, Wheelchair Accessible, Accessibility, Security/Safety, Wellness Facilities, Entertainment, Parking, Oceanfront, Transportation/Shuttle, Restaurant, Bar, Laundry, TV, Ocean View, View, Balcony/Terrace, Breakfast, Child Friendly, Internet, Air Conditioner, Designated Smoking Area with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Mercure Hai Phong a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mercure Hai Phong wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure Hai Phong is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mercure Hai Phong?

Based on the information reported by the owner or manager, the Mercure Hai Phong indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mercure Hai Phong?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Mercure Hai Phong | Hotel in Hai Phong

| 8.3 (261 Reviews) | 15 Bathrooms 57 Guests

Hotel in Lach Tray, Hai Phong

Mercure Hai Phong features a restaurant, outdoor swimming pool, a fitness center and bar in Hai Phong. With free WiFi, this 5-star hotel offers a kids' club and a concierge service. The accommodations provides a 24-hour front desk, room service and currency exchange for guests. At the hotel, each room has a desk, a flat-screen TV and a private bathroom. Guest rooms at Mercure Hai Phong include air conditioning and a wardrobe. Continental and buffet breakfast options are available daily at the accommodations. The restaurant serves delectable Western, Korean and Asian cuisines in BBQ and buffet style. Wide selection of drinks can be enjoyed at the bar. Mercure Hai Phong offers a terrace and views of the city. It also comes with a spa, a fitness center and a rooftop pool. Business travelers can make use of the six convenient meeting rooms. Hai Phong Opera House is 1.1 mi from the hotel, while Vincom Plaza Ngo Quyen is 1.4 mi away. The nearest airport is Cat Bi International, 4.3 mi from Mercure Hai Phong, and the property offers a paid airport shuttle service.

Mercure Hai Phong is located in Hai Phong.

This 251 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Pool, Wheelchair Accessible, EV Charge Station, and several others. This is a 5 star rated property and has over 261 reviews with the average score of 8.3 . Coming to Hai Phong and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 251 Bedrooms Hotel if you want to learn more about this place in Hai Phong. These details are authentic, as they are provided by our partner, booking.com.

This Mercure Hai Phong in Hai Phong is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Mercure Hai Phong”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

EV Charge Station

Business Services

Sports/Activities

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Breakfast

Kid-friendly buffet

Coffee house on site

Breakfast in the room

Fruit

Restaurant

Wine/Champagne

Kids' meals

Special diet meals (on request)

Parking

Parking garage

Parking

Free parking

Electric vehicle charging station

Parking on site

Accessibility

Wheelchair accessible

Activities

Kids' club

Fitness

Temporary art galleries

Themed dinners

Massage

Spa/Wellness packages

Foot bath

Locker rooms

Sauna

Spa lounge/Relaxation area

Spa facilities

Full-body massage

Fitness center

General

Designated smoking area

Non-smoking rooms

Air conditioning

Family rooms

Facilities for disabled guests

Soundproof rooms

Elevator

Safe

Guest Services

Concierge

Shuttle service

Strollers

Dry cleaning

Baggage storage

24-hour front desk

Fax/Photocopying

Room service

Currency exchange

Daily housekeeping

Meeting/Banquet facilities

Lockers

Business center

Valet parking

Airport shuttle (additional charge)

Shuttle service (additional charge)

Shared lounge/TV area

Ironing service

Private check-in/out

Airport shuttle

Laundry

Internet

Wifi

Free Wifi

Internet

Outdoors

Outdoor pool (year-round)

Terrace

Outdoor pool

Security/Safety

Key card access

24-hour security

Security alarm

Fire extinguishers

Smoke alarms

CCTV in common areas

CCTV outside property

Use of cleaning chemicals that are effective against coronavirus

Linens, towels, and laundry washed in accordance with local authority guidelines

Guest accommodation disinfected between stays

Food can be delivered to guest accommodation

All plates, cutlery, glasses, and other tableware sanitized

Delivered food covered securely

Breakfast to-go containers

Physical distancing in dining areas

Access to healthcare professionals

Process in place to check health of guests

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Staff follow all safety protocols as directed by local authorities

Face masks for guests available

Hand sanitizer in guest accommodation and common areas

First aid kits available

Thermometers for guests provided by property

Cashless payment available

Physical distancing rules followed

Spa

Fenced pool

Beach chairs/Loungers

Swimming pool

Pool with view

Rooftop pool

Beach umbrellas

Pool bar

Transportation/Shuttle

Airport drop-off

Airport pickup

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Pet Policy

Pets are not allowed

Accommodations and breakfast are free for 1 child under 12 years sharing parents' room.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:

Location:

8.42

Staff:

8.78

Facilities:

8.21

Comfort:

8.71

Cleanliness:

8.56

Au Chau

Jan 20, 2026 08:00:00 AM

Review Score: 9

Belgium

Reviewer Type: Solo Traveller

Travel Purpose: business

See All Reviews

Room Arrangement

Room Info	Facilities
One-Bedroom Apartment Room Type: Apartment Room Size: 55 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Free toiletries, Bathrobe, Toilet paper, Private bathroom, Shampoo, Conditioner, Toilet, Shower cap, Toothbrush, Bathtub, Shower, Body soap, Hairdryer, Towels, Bathtub or shower, Slippers General Key card access, Carpeted, Air conditioning, Trash cans, Safe Media & Technology Flat-screen TV, Telephone, TV, Mobile hotspot device Services Wake-up service, Wake-up service/Alarm clock Kitchen Kitchen, Kitchenware, Washing machine, Refrigerator, Kitchenette, Dining table, Electric kettle Living Area Dining area, Sitting area, Sofa, Desk View View, City view Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs Accessibility Upper floors accessible by elevator Room Amenities Sofa bed Pool and Spa Rooftop pool Safety features Air purifiers
Two-Bedroom Deluxe Apartment Room Type: Apartment Room Size: 69 m² 2 Full bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Free toiletries, Bathrobe, Toilet paper, Private bathroom, Shampoo, Conditioner, Toilet, Shower cap, Toothbrush, Shower, Body soap, Hairdryer, Towels, Slippers General Key card access, Carpeted, Air conditioning, Trash cans, Safe Media & Technology Flat-screen TV, Telephone, TV, Mobile hotspot device Services Wake-up service, Wake-up service/Alarm clock Kitchen Kitchen, Kitchenware, Washing machine, Refrigerator, Kitchenette, Dining table, Electric kettle Living Area Sitting area, Sofa, Desk View View, City view Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs Accessibility Upper floors accessible by elevator Room Amenities Sofa bed Pool and Spa Rooftop pool Safety features Air purifiers
Studio Apartment Room Type: Studio Room Size: 26 m² 1 Full bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Free toiletries, Bathrobe, Toilet paper, Private bathroom, Shampoo, Conditioner, Toilet, Shower cap, Toothbrush, Shower, Body soap, Hairdryer, Towels, Slippers General Key card access, Carpeted, Air conditioning, Trash cans, Safe Media & Technology Flat-screen TV, Telephone, TV, Mobile hotspot device Services Wake-up service, Wake-up service/Alarm clock Kitchen Kitchenware, Electric kettle, Kitchenette Living Area Desk Internet Wireless internet View View, City view Bedroom Wardrobe or closet, Alarm clock Accessibility Upper floors accessible by elevator Pool and Spa Rooftop pool Safety features Air purifiers
Twin Studio Apartment Room Type: Studio Room Size: 26 m² 2 Twin bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Free toiletries, Bathrobe, Toilet paper, Private bathroom, Shampoo, Conditioner, Toilet, Shower cap, Toothbrush, Shower, Body soap, Hairdryer, Towels, Slippers General Key card access, Carpeted, Air conditioning, Trash cans, Safe Media & Technology Flat-screen TV, Telephone, TV, Mobile hotspot device Services Wake-up service, Wake-up service/Alarm clock Kitchen Electric kettle, Kitchenette Living Area Desk Internet Wireless internet View View, City view Bedroom Wardrobe or closet, Alarm clock Accessibility Upper floors accessible by elevator Pool and Spa Rooftop pool Safety features Air purifiers
Privilege King Room - Privilege Lounge Access Room Type: Double Room Size: 26 m² 1 Queen bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Free toiletries, Bathrobe, Toilet paper, Private bathroom, Shampoo, Conditioner, Toilet, Shower cap, Toothbrush, Shower, Body soap, Hairdryer, Towels, Slippers General Key card access, Carpeted, Air conditioning, Trash cans, Safe Media & Technology Flat-screen TV, Telephone, TV, Mobile hotspot device Services Wake-up service, Executive lounge access, Wake-up service/Alarm clock Living Area Desk Internet Wireless internet View View, City view Bedroom Wardrobe or closet, Alarm clock Kitchen Electric kettle, Coffee machine Accessibility Upper floors accessible by elevator Pool and Spa Rooftop pool Safety features Air purifiers Exclusive services Concierge services, Free newspapers and magazines in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge, Complimentary snacks and drinks in the executive lounge all day, Free gym access, Complimentary evening snacks and drinks in the executive lounge
Superior King Room Room Type: Double Room Size: 26 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Free toiletries, Bathrobe, Toilet paper, Private bathroom, Shampoo, Conditioner, Toilet, Shower cap, Toothbrush, Shower, Body soap, Hairdryer, Towels, Slippers General Key card access, Carpeted, Air conditioning, Trash cans, Safe Media & Technology Flat-screen TV, Telephone, TV, Mobile hotspot device Services Wake-up service, Wake-up service/Alarm clock Living Area Desk Internet Wireless internet View View, City view Bedroom Wardrobe or closet, Alarm clock Kitchen Electric kettle Accessibility Upper floors accessible by elevator Pool and Spa Rooftop pool Safety features Air purifiers
Deluxe King Suite - Privilege Lounge Access Room Type: Suite Room Size: 55 m² 1 Queen bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Free toiletries, Bathrobe, Toilet paper, Private bathroom, Shampoo, Conditioner, Toilet, Shower cap, Toothbrush, Bathtub, Shower, Body soap, Hairdryer, Towels, Bathtub or shower, Slippers General Key card access, Safe, Interconnecting room(s) available, Ironing facilities, Carpeted, Air conditioning, Trash cans, Iron Media & Technology Flat-screen TV, Telephone, TV, Mobile hotspot device Services Wake-up service, Executive lounge access, Wake-up service/Alarm clock Living Area Sitting area, Sofa, Desk Internet Wireless internet View View, City view Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs Kitchen Electric kettle, Coffee machine Accessibility Upper floors accessible by elevator Room Amenities Sofa bed Pool and Spa Rooftop pool Safety features Air purifiers
Privilege Twin Room - Privilege Lounge Access Room Type: Twin Room Size: 26 m² 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar, Bottle of water Bathroom Free toiletries, Bathrobe, Toilet paper, Private bathroom, Shampoo, Conditioner, Toilet, Shower cap, Toothbrush, Bathtub, Shower, Body soap, Hairdryer, Towels, Slippers General Key card access, Carpeted, Air conditioning, Trash cans, Safe Media & Technology Flat-screen TV, Telephone, TV, Mobile hotspot device Services Wake-up service, Executive lounge access, Wake-up service/Alarm clock Living Area Desk Internet Wireless internet View View, City view Bedroom Wardrobe or closet, Alarm clock Kitchen Electric kettle, Coffee machine Accessibility Upper floors accessible by elevator Pool and Spa Rooftop pool Safety features Air purifiers Exclusive services Concierge services, Free newspapers and magazines in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge, Complimentary snacks and drinks in the executive lounge all day, Free gym access, Complimentary evening snacks and drinks in the executive lounge
Superior Twin Room Room Type: Twin Room Size: 26 m² 2 Twin bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Free toiletries, Bathrobe, Toilet paper, Private bathroom, Shampoo, Conditioner, Toilet, Shower cap, Toothbrush, Shower, Body soap, Hairdryer, Towels, Slippers General Key card access, Safe, Carpeted, Air conditioning, Trash cans, Interconnecting room(s) available Media & Technology Flat-screen TV, Telephone, TV, Mobile hotspot device Services Wake-up service, Wake-up service/Alarm clock Living Area Desk Internet Wireless internet View View, City view Bedroom Wardrobe or closet, Alarm clock Kitchen Electric kettle Accessibility Upper floors accessible by elevator Pool and Spa Rooftop pool Safety features Air purifiers
Day-use offer (08AM - 06PM) - Superior Room Room Type: Double Room Size: 26 m² 1 Full bed(s) Bed	Bathroom Toilet paper, Shampoo, Toilet, Toothbrush, Shower, Hairdryer, Towels Media & Technology Telephone General Air conditioning, Trash cans Kitchen Electric kettle
Standard Two-Bedroom Apartment Room Type: Apartment Room Size: 61 m² 2 King bed(s) Bed	Bathroom Free toiletries, Towels, Toilet paper Internet Wireless internet General Trash cans
Three-Bedroom Standard Apartment Room Type: Apartment Room Size: 95 m² 1 King bed(s) Bed 1 King bed(s) Bed 2 Twin bed(s) Bed	Media & Technology TV General Heating, Air conditioning, Trash cans Bathroom Toilet paper, Private bathroom, Shampoo, Toilet, Body soap, Hairdryer, Towels, Bathtub or shower Living Area Desk Internet Wireless internet Room Amenities Clothes rack Layout Window
Presidential Suite Room Type: Suite Room Size: 135 m² 1 King bed(s) Bed	Media & Technology TV General Heating, Air conditioning, Trash cans Bathroom Toilet paper, Private bathroom, Shampoo, Toilet, Body soap, Hairdryer, Towels, Bathtub or shower Living Area Desk Internet Wireless internet Room Amenities Clothes rack Layout Window
Three-Bedroom Deluxe Apartment Room Type: Apartment Room Size: 116 m² 1 King bed(s) Bed 2 Twin bed(s) Bed 1 King bed(s) Bed	Media & Technology TV General Heating, Air conditioning, Trash cans Bathroom Toilet paper, Private bathroom, Shampoo, Toilet, Body soap, Hairdryer, Towels, Bathtub or shower Living Area Desk Internet Wireless internet Room Amenities Clothes rack Layout Window