Is this URSO Hotel & Spa pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the URSO Hotel & Spa have a swimming pool?

Yes, this URSO Hotel & Spa has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in URSO Hotel & Spa?

Best-rates for the URSO Hotel & Spa starts from $328 per night with includes Parking, TV, Wheelchair Accessible, Spa, Entertainment, Breakfast, Air Conditioner, Business Services, Wellness Facilities, Bar, Guest Services, Hot Tub, Kitchen, Pool, Accessibility, Transportation/Shuttle, Bedding/Linens, Fireplace/Heating, Restaurant, Internet, Security/Safety, Child Friendly, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is URSO Hotel & Spa a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the URSO Hotel & Spa wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the URSO Hotel & Spa is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the URSO Hotel & Spa?

Based on the information reported by the owner or manager, the URSO Hotel & Spa indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for URSO Hotel & Spa?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

URSO Hotel & Spa | Hotel in Madrid

| 9.6 (482 Reviews) | 1 Bathroom

Hotel in Justicia, Madrid

Luxury hotel with a full-service spa and a 24-hour health club
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a 24-hour health club, a bar/lounge, and a snack bar/deli are onsite.
URSO Hotel & Spa offers 78 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 40-cm flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Madrid hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Bathrobes

Eco-friendly toiletries

Towels

Deep soaking bathtub

Hair dryer

Private bathroom

Shower/tub combination

Bedroom

Blackout drapes/curtains

Premium bedding

Air conditioning (climate-controlled)

Bed sheets

Desk

Turndown service

Water-efficient toilets only

Laptop-compatible safe

Soundproofing

Slippers

Phone

LED light bulbs

Eco-friendly cleaning products provided

Breakfast

Buffet breakfast available for a fee daily 7 AM–11 AM: EUR 38.5 per person

24-hour room service

1 restaurant

1 bar

Minibar

Espresso maker

Champagne service

Parking

Self parking on site (EUR 30.80 per day)

24-hour roundtrip airport shuttle (surcharge)

Electric car charging station on site

Valet parking on site (EUR 33 per day)

Limo/town car service

Area shuttle (surcharge)

Airport shuttle on request

Accessibility

Wheelchair accessible (may have limitations)

Wheelchair-accessible restaurant

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Elevator

Wheelchair-accessible concierge desk

Wheelchair-accessible registration desk

Wheelchair-accessible lounge

Activities

Golf lessons

Golfing

Hot tub

Steam room

Indoor pool

24-hour health club

Sauna

Full-service spa

Entertainment

Satellite channels

40-cm flat-screen TV

General

Conference center (1884 square feet of space)

Meeting rooms

Library

Free newspapers in lobby

Elevator

Ballroom

Front-desk safe

Banquet hall

Water dispenser

French

German

Spanish

English

Russian

At least 80% lighting from LEDs

Comprehensive food waste policy

Reusable cups only

Local culture & ecosystem education

Vegetarian dining options

No plastic coffee stirrers

Double-glazed windows

No plastic water bottles

No plastic soda bottles

Smoke-free property

Comprehensive recycling policy

Water dispenser

100% renewable energy

Fireplace in lobby

Reusable tableware only

At least 80% of food locally-sourced

Vegan dining options

Locally-owned & organized tours & activities

Local artist showcase

Guest Services

Indoor pool

Laundry facilities

Babysitting (surcharge)

Snack bar/deli

Soundproofed rooms

Luggage storage

Turndown service

Concierge services

24-hour front desk

Tour/ticket assistance

Wedding services

Laundry facilities

Dry cleaning service

Daily housekeeping

Multilingual staff

Internet

Available in some public areas: Free WiFi and wired Internet

Available in all rooms: Free WiFi and wired Internet

Spa

Massage/treatment rooms

Hot tub

4 treatment rooms

Spa open daily

Steam room

Body scrubs

Body treatments

Turkish bath/hammam

Aromatherapy

Massages

Body wraps

Facials

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before noon late check-out subject to availability

Child Policy

Children are welcome. rollaway/extra beds are available for eur 105 per night.

Payment Policy

Fee for buffet breakfast: approximately eur 38.5 per person airport shuttle fee: eur 90 per vehicle (one-way) self parking fee: eur 30.80 per day valet parking fee: eur 33 per day pet fee: eur 50 per pet, per night service animals are exempt from fees late check-out is available for a fee (subject to availability) rollaway bed fee: eur 105 per night spa fee: eur 35 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

1 total (up to 18 lbs per pet) food and water bowls are available pets allowed for an extra charge of eur 50 per pet, per night service animals are welcome, and are exempt from fees specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses eco-friendly cleaning products this property will place an authorization for the full amount of the reservation on guest credit card at check-in.

Reviews

Kam

Nov 12, 2025 02:12:19 PM

Review Score: 6

Summary: Great location and really nice hotel — stylish and comfortable rooms. Only downside was a few surprise charges: they have a coffee machine in the room but charge for the pods (a first for me!), and spa access isn’t included (additional €35pp), even though that wasn’t mentioned on listing on Hotels.com (and trying to get hotels.com to rectify this has been a nightmare which is still ongoing). If you do want to stay here probably better to book direct if you plan to use the spa as they have rates with spa usage included.

See All Reviews

Room Arrangement

Room Info	Facilities
Junior Suite Room Size: 431 square feet m² 1 King Bed 2 Twin Beds	General Pet-friendly room, Number of living rooms 0, Rollaway/extra beds (surcharge), Square meters - 40, Number of bedrooms - 1, Ping - 12.11, Bed count minimum 1, Extra bed count 1, Square feet - 431, Free cribs/infant beds, Bed count maximum 2
Superior Double Room Room Size: 237 square feet m² 1 King Bed 2 Twin Beds	General Pet-friendly room, Number of living rooms 0, Square feet - 237, No rollaway/extra beds, Number of bedrooms - 0, Ping - 6.66, Wheelchair accessible, Bed count minimum 1, Square meters - 22, Free cribs/infant beds, Bed count maximum 2
Deluxe Double Room Room Size: 258 square feet m² 1 King Bed 2 Twin Beds	General Pet-friendly room, Number of living rooms 0, Square feet - 258, No rollaway/extra beds, Number of bedrooms - 0, Ping - 7.25, Square meters - 24, Bed count minimum 1, Free cribs/infant beds, Bed count maximum 2
Deluxe Double or Twin Room, Garden View Room Size: 258 square feet m² 1 King Bed 2 Twin Beds	General Pet-friendly room, Number of living rooms 0, Square feet - 258, No rollaway/extra beds, Number of bedrooms - 0, Garden view, Ping - 7.25, Square meters - 24, Bed count minimum 1, Free cribs/infant beds, Bed count maximum 2
Family Room Room Size: m² 4 Twin Beds	General Bed count minimum 4, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, No cribs (infant beds), Pets not allowed, Bed count maximum 4, Extra bed count 1
Junior Double or Twin Room, Garden View Room Size: 431 square feet m² 1 King Bed 2 Twin Beds	General Pet-friendly room, Number of living rooms 0, Square meters - 40, No rollaway/extra beds, Number of bedrooms - 0, Ping - 12.11, Garden view, Bed count minimum 1, Square feet - 431, Free cribs/infant beds, Bed count maximum 2
Junior Suite, Terrace Room Size: 462.6 square feet m² 1 King Bed 2 Twin Beds	General Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Terrace, Ping - 13, Location - top floor, Free cribs/infant beds, Square meters - 42, Square feet - 462.6, No rollaway/extra beds, Bed count minimum 1, City view, Furnished balcony, Bed count maximum 2
Suite, Terrace Room Size: 431 square feet m² 1 King Bed 2 Twin Beds	General Pet-friendly room, Number of living rooms 0, Number of bedrooms - 1, Terrace, Ping - 12, Location - top floor, Square feet - 431, Free cribs/infant beds, Square meters - 40, No rollaway/extra beds, Separate sitting area, Bed count minimum 1, City view, Furnished balcony, Bed count maximum 2
Suite Room Size: 646 square feet m² 1 King Bed 2 Twin Beds	General Pet-friendly room, Square feet - 646, Number of living rooms 0, Rollaway/extra beds (surcharge), Square meters - 60, Number of bedrooms - 1, Ping - 18.15, Separate sitting area, Bed count minimum 1, Extra bed count 1, Free cribs/infant beds, Bed count maximum 2