Douro Palace Hotel Resort and Spa | Hotel in Baiao

| 8.8 (262 Reviews) |  1 Bathroom
Santa Cruz do Douro Hotel | Douro Palace Hotel Resort and Spa

Hotel in Santa Cruz do Douro, Baiao

Riverfront hotel with a full-service spa and a rooftop terrace
A full-service spa, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a poolside bar, a sauna, and a rooftop terrace are onsite.
Douro Palace Hotel Resort and Spa offers 60 accommodations with minibars and safes. Rooms open to balconies. LCD televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

This Baiao hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.


A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Bathrooms
  • Free toiletries
  • Bidet
  • Bathrobes
  • Hair dryer
  • Shower/tub combination
  • Towels
  • Private bathroom
Bedroom
  • Blackout drapes/curtains
  • Bed sheets
  • Air conditioning (climate-controlled)
  • Phone
  • Safe
  • Soundproofing
  • Desk
  • Slippers
Breakfast
  • 1 poolside bar and 1 bar
  • Free buffet breakfast available daily 8:00 AM–10:30 AM
  • 24-hour room service
  • 1 restaurant
  • Free bottled water
  • Minibar
Parking
  • Airport shuttle on request
  • Limited onsite parking
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport
Accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Bathroom emergency pull cord
  • Elevator
  • Wheelchair-accessible path of travel
  • Grab bar near toilet
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
Activities
  • Boat tours
  • Hiking/biking trails
  • Fishing
  • Bicycle rentals
  • Sauna
  • Children's pool
  • Seasonal outdoor pool
  • Full-service spa
Entertainment
  • Cable channels
  • LCD TV
General
  • Meeting rooms
  • Business center
  • Banquet hall
  • Front-desk safe
  • Free newspapers in lobby
  • Elevator
  • Portuguese
  • English
  • French
  • Spanish
  • Smoke-free property
  • Fireplace in lobby
Guest Services
  • Seasonal outdoor pool
  • Soundproofed rooms
  • Free babysitting
  • Laundry facilities
  • Children's pool
  • Free supervised childcare
  • Daily housekeeping
  • Tour/ticket assistance
  • Multilingual staff
  • Concierge services
  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Dry cleaning service
  • Luggage storage
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Garden
  • Pool sun loungers
  • Rooftop terrace
  • Picnic area
  • Pool umbrellas
  • Balcony
Spa
  • Massages
  • Sauna
  • Turkish bath/hammam
  • Body scrubs
  • Spa open daily
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials

Policies

Check-in
Check-in start time: 3 pm; check-in end time: midnight
Check-out
Check-out before noon
Child Policy
Children are welcome. rollaway/extra beds are available for eur 45.0 per night.
Payment Policy
Airport shuttle fee: eur 100 per vehicle (one way) pet fee: eur 25 per pet, per stay service animals are exempt from fees rollaway bed fee: eur 45.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Food and water bowls are available pets allowed for an extra charge of eur 25 per pet, per stay service animals are welcome, and are exempt from fees

A swimming cap is mandatory in all indoor swimming pools. extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property property registration number 3997 safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Joel
Oct 9, 2025 10:43:54 PM
Review Score:   8
Summary: Unfortunately, there is no spa in this hotel. Hotel very calm and confortable, but extremly difficult to access by car.
See All Reviews

Room Arrangement

Room Info Facilities
Double Room, River View
Room Size: 269 square feet m2
1 Double Bed
Double Room, River View

General

Ping - 8, Number of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 269, Number of bedrooms - 0, River view, Square meters - 25, Wheelchair accessible, Extra bed count 1, Free cribs/infant beds, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1
Double Room, Garden View
Room Size: 269 square feet m2
1 Double Bed
Double Room, Garden View

General

Ping - 8, Number of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 269, Number of bedrooms - 0, Garden view, Wardrobe or closet, Square meters - 25, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Free cribs/infant beds
Twin Room, Garden View
Room Size: 269 square feet m2
2 Twin Beds
Twin Room, Garden View

General

Ping - 8, Number of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 269, Number of bedrooms - 0, Garden view, Wardrobe or closet, Square meters - 25, Extra bed count 1, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2
Twin Room, River View
Room Size: 269 square feet m2
1 Double Bed
Twin Room, River View

General

Ping - 8, Number of living rooms 0, Square feet - 269, Rollaway/extra beds (free), Number of bedrooms - 0, River view, Wardrobe or closet, Square meters - 25, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Free cribs/infant beds

FAQ's

Is this Santa Cruz do Douro hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Santa Cruz do Douro hotel?

Check-in time for Santa Cruz do Douro hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Santa Cruz do Douro hotel have a swimming pool?

Yes, this Santa Cruz do Douro hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Santa Cruz do Douro hotel?

Best-rates for the Santa Cruz do Douro hotel starts from $94 per night with includes Breakfast, Laundry, Restaurant, Balcony/Terrace, Security/Safety, Bedding/Linens, Fireplace/Heating, Entertainment, Child Friendly, Internet, Parking, Business Services, Spa, Bar, Toiletries, Guest Services, Accessibility, Pool, Wheelchair Accessible, Wellness Facilities, Air Conditioner with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Santa Cruz do Douro hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Santa Cruz do Douro hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Santa Cruz do Douro hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Santa Cruz do Douro hotel?

Based on the information reported by the owner or manager, the Santa Cruz do Douro hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Santa Cruz do Douro hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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